Cornonavirus UpdateErryn Deane
Over the growing concerns of Coronavirus (COVID-19) we would like to assure you that Needham Coding Ltd is operating as normal, whilst following a strict process to safeguard our employees and customers. Our process is based on advice from the UK Government and the World Health Organisation and is being reviewed on a regular basis.
New Equipment Orders, Consumable Orders & Spare Part Orders
Despite the current situation Needham Coding remains busy, we’re receiving orders as normal and processing them as efficiently as possible. We are working closely with our supply chain to minimize disruption; however, UK Government guidelines relating to social distancing and remote working will mean that at times we are operating with reduced resources which may impact our lead times. To this end, we are encouraging our customers to place orders as soon as possible to ensure we can meet your lead time requirements.
Customer Site Visits
Our engineers and sales team remain available for demonstrations, installations, breakdowns, repairs and support as this is defined as essential business travel. All our field-based team will follow the hygiene guidelines outlined by the Government. If during a customer visit any of our team feels a site is not taking the necessary hygiene precautions, they are encouraged to leave that site.
These are unprecedented times with businesses and society facing significant challenges. It’s at times like these that we must work together so I thank you for your continued support and can assure you that Needham Coding remains committed to supporting your business.
Let’s take care of each other.
Managing Director – The Needham Group.